Long Island’s Trusted Pool Pros — Repairs Done Right
Serving Long Island since 1998 with expert cleanings, openings, closings, liner installs, equipment installs & more — all from one trusted team.
Total Pool Care That Actually Lets You Relax This Summer
Since 1998, Empire Pools has provided Long Island homeowners with hassle-free, professional pool care that goes beyond simple cleaning. Whether you need weekly service, bi-weekly visits, or complete seasonal packages, we’ve got you covered from opening to closing— and every visit in between. Our expert team handles cleanings, inspections, repairs, equipment installs, saltwater conversions, heater upgrades, and more, so you don’t have to lift a finger.
- We do it all: openings, closings, filter upgrades, liner installs, leak detection, safety covers, energy-efficient pumps, and full maintenance for both in-ground and above-ground pools.
- Flexible scheduling: book a single visit or set up a full-season plan—whatever makes your life easier.
Text Us Your Pool Service Questions
- Send wide shots + close-ups of equipment pad, steps, and returns.
- Tell us what you need: weekly/bi-weekly, openings/closings, or a seasonal plan.
- We’ll reply with options, schedule windows, and a firm quote.
Full-Service Pool Care Backed By 25+ Years of Trusted Local Expertise
At Empire Pools, we don’t just clean pools — we maintain, repair, upgrade, and transform them. Homeowners across Long Island rely on us for start-to-finish service, all handled by certified professionals who arrive on time and complete the job correctly.
Whether you need help once or all season long, we offer affordable, professional solutions for every kind of pool — from leak detection to liner installs, pump upgrades, heater installs, saltwater conversions, and more. Our most popular services include:
- Pool Openings & Closings (Inground, Above-Ground, & Semi-Inground)
- Weekly & Bi-Weekly Cleaning
- Leak Detection & Repairs
- Pool Liner Installation (Inground & Above)
- Energy-Efficient Pump & Filtration Upgrades
- Saltwater Conversions & Automation Installs
- Heater Installations (Gas & Propane)
- Electric Heat Pump Installs
- Safety Cover Installs (Loop-Loc)
- Complete Maintenance Packages (Customizable)
Text Us Your Pool Service Questions
- Send wide shots + close-ups of equipment pad, steps, and returns.
- Tell us what you need: weekly/bi-weekly, openings/closings, or a seasonal plan.
- We’ll reply with options, schedule windows, and a firm quote.
Residential Swimming Pool Maintenance Experts
Founded in 1998 as a family-run business, Empire Pools was built with one goal in mind — to become Long Island’s most trusted, complete pool service provider. For over 25 years, we’ve delivered unmatched reliability, expert workmanship, and friendly, personalized service to thousands of happy customers.
We believe that being the best means delivering 100% customer satisfaction, every single time — no excuses; no cut corners, just results. Our certified technicians bring decades of combined experience to every job, ensuring your pool is maintained, repaired, or upgraded to the highest standard.
From weekly cleanings and saltwater conversions to leak detection, liner replacements, and energy-efficient equipment upgrades — we handle it all. Every service is backed by our industry-leading quality guarantee and a commitment to clear, proactive communication with every customer.
Our Core Values
- Reliability — We show up on time, every time, rain or shine.
- Expertise — Over two decades serving Long Island pools of all shapes and sizes.
- Transparency — Clear quotes, no hidden fees, and updates at every stage.
- Customer-First Approach — We treat every pool like it’s our own.
From Quote to Follow-Up — Exactly How Your Service Is Managed
Every service starts with a no-pressure quote and a 30-day price lock. We keep you informed by text & email at every milestone, right up to the 24–48 hr check-in after the job.
Request Your Quote (No Pressure)
Tell us what you need—weekly, opening, closing, power vac, liner, Loop-Loc, leak, or repair. We quote clearly so you can review details without sales pressure.
Approve & Sign
When you approve the quote, our office is notified automatically. You’ll instantly receive a confirmation email + text acknowledging your approval.
We Reach Out to Schedule
A coordinator contacts you promptly to pick the best date/time. We confirm access notes (gate, pets, cover, water level) so service is smooth.
Booking Confirmation
Once your appointment is set, you receive both a confirmation email and a confirmation text with your date/time.
Two-Day Reminder
Exactly 2 days before, we send an email and a text reminder so you can plan around your service window.
Same-Day Reminder
On the morning of service, you’ll get another email and text reaffirming that you’re on today’s route.
30–45 Min ETA from the Van
About 30–45 minutes prior to arrival, the tech driving your GPS-tracked, fully-stocked van will call or text you directly with an ETA.
Completion Notice & 24–48 hr Follow-Up
When the job is finished, you receive a real-time completion text + email (often with photos/notes). After 24–48 hours, we follow up again to make sure you’re thrilled — or we make it right.
Obsessed With Your Satisfaction. Driven By Results.
At Empire Pools, customer satisfaction isn’t a slogan — it’s our business model. From day one, we’ve built our reputation on quality, trust, and consistency: showing up when others don’t, communicating clearly, and delivering work that holds up all season long.
Our growth across Long Island has been fueled by loyal customers who refer us, review us, and return year after year. Whether you need weekly cleanings, seasonal closings, leak detection, liner replacement, or energy-efficient equipment upgrades, our certified techs bring the right tools, the right process, and the right attitude to every backyard.
- Fast, no-pressure quotes by text and email — tailored to your pool size, cover, and service need.
- Clear confirmations + reminders — booking lock-in after approval, a 2-day reminder, and a same-day text confirming you’re on the route.
- Photo documentation of settings (valves, water level, equipment) for easy spring openings and future service.
- Completion text the moment we finish, plus a follow-up to make sure you’re 100% happy.
- Quality that protects your investment: balanced water, protected plumbing, clean surfaces, efficient equipment.
Referral Rewards
Love our service? Share it with neighbors and friends. When they book, you’ll both get rewarded — no limits, stack as many credits as you like.
Where We Service on Long Island
We proudly service the majority of Nassau and Suffolk County with fast response times and full-service capability. To keep routes tight (and prices fair), we focus on areas where we can deliver reliable, on-time visits all season long.
- Nassau County: We service most towns across Nassau, including the South Shore as far west as Valley Stream and Malverne. We do not service the far-north Gold Coast towns such as Great Neck and Locust Valley.
- Suffolk County: Strong coverage in west/central Suffolk. We do not service the East End—no service east of Calverton or east of Bellport (including Hamptons & North Fork).
- Fast scheduling where we operate most: Dense routes mean quicker ETAs and better pricing in our primary Nassau & Suffolk zones.
- Not sure if you’re in range? Text your address, town, and nearest cross street. We’ll confirm coverage and the earliest route day in minutes.
Empire Pools — Answers to the Most Common Questions
Clear, straight answers to what Long Island homeowners ask us most—service areas, booking, guarantees, and how we work.
